Privacy Policy
Last updated: 30 June 2026
This Privacy Policy explains how Native AI (“we”, “us”, “our”) collects, uses, discloses and protects your personal information when you visit nativeai.com.au or contact us. Native AI (ABN 32 261 010 254) is the data controller responsible for your information.
1. Information we collect
- Information you give us. When you use our contact form or subscribe to our newsletter, we collect the details you submit — typically your name, email address, and the contents of your message.
- Information collected automatically. Like most websites, we collect standard technical and usage data — such as your device and browser type, approximate location (from your IP address), the pages you view, and the site that referred you — using cookies and similar technologies.
2. How we use your information
- To respond to your enquiries and provide the information or support you request.
- To send you our newsletter and product updates, where you have opted in (you can unsubscribe at any time).
- To operate, secure, analyse and improve our website and products.
- To comply with our legal obligations.
Where the law requires a legal basis (for example under the GDPR), we rely on your consent (newsletter), our legitimate interests (responding to enquiries, securing and improving our services), and legal obligation.
3. Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run our website, under appropriate safeguards:
- Formspree — processes and delivers our form submissions (privacy policy).
- Google Analytics — helps us understand site usage (privacy policy).
- Hostinger — hosts our website.
We may also disclose information if required by law.
4. Cookies
We use cookies and similar technologies for essential site functionality and for analytics. You can control or block cookies through your browser settings; blocking some cookies may affect how the site works.
5. How long we keep it
We keep your personal information only for as long as needed for the purposes above — newsletter details until you unsubscribe, and enquiry correspondence for a reasonable period — after which it is deleted or anonymised.
6. International transfers
Some of our providers (such as Formspree and Google) are based overseas, so your information may be processed outside Australia. Where this happens we take reasonable steps to ensure it remains protected.
7. Security
We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
You can ask us to access, correct, or delete your personal information, or withdraw your consent (for example by unsubscribing). To exercise any of these, use our contact form.
If you are in Australia and believe we have mishandled your information, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au). Visitors in the EU/UK have additional rights under the GDPR.
9. Children
Our website is intended for a general adult audience and is not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last changed.
11. Contact us
For any privacy question or request, contact us through our contact form.